MILL RIVER GOLF CANCELLATION & RAINCHECK POLICY

Cancellation & No Show Policy

We understand that plans can change so if you need to cancel your reservation please do so outside of 24 hours of your scheduled start time. Any cancellations or no shows inside of 24 hours will be charged to the credit card used to hold the reservation. This would include showing up with fewer people than you originally booked for i.e. booking as a foursome and showing up as a twosome. If you are being charged for a late cancellation or a no show, a credit will be applied to your account that can be used another time.

Rain Cheque Policy

Refunds are not issued as a result of rain but in some cases we can issue a rain cheque which are issued in the form of a credit. This credit can be used towards another round or Proshop merchandise.

18 Hole Rain Cheque = 1-4 Holes Played
9 Hole Rain Cheque = 5-12 Holes Played
No Rain Cheque = 13+ Holes Played or if golfer begins their round while it is raining
For a rain cheque to be issued, it must rain for 15 minutes
There will be no rain cheques given if you elect to tee off in pre-existing or imminent weather conditions.
Any customer who has been on the course for more than 2 hours will be deemed to have completed 9 holes. Any customer who has been on the course for more than 4 hours will be deemed to have completed 18 holes.
A credit will be applied to your account that can be used towards your next round at Mill River.

Alcohol

Only alcoholic beverages purchased directly from the Pro Shop, beverage cart, or 10th tee canteen are permitted on the property. In accordance with provincial liquor regulations, the consumption of outside alcohol is strictly prohibited. Any unauthorized alcohol discovered on the course will be confiscated immediately, and individuals found in violation of this policy may be required to leave the premises without a refund. We appreciate your cooperation in helping us maintain a safe and compliant environment for all guests.

Lightning Policy

Player safety is a top priority, but it remains the individual responsibility of every golfer to seek shelter when weather conditions turn hazardous. Upon the detection of lightning in the area, the Pro Shop will sound one prolonged blast of the air horn to signal an immediate suspension of play. Once this signal is given, you must discontinue your round and evacuate the course; please be advised that staff will not be deployed to retrieve players. Seek cover in the main clubhouse or at the Hunter Duvar House (10th tee canteen).

Disability Flags

For golfers requiring enhanced course access, a Blue Flag may be issued upon presentation of a valid doctor’s note or a government-issued disability parking pass at the Pro Shop. This flag grants the operator permission to drive the golf cart into designated areas normally restricted to cart traffic. Please note that Blue Flag privileges are subject to daily weather and turf conditions to ensure the integrity of the course; golfers must still adhere to all specific directional signage and maintain a safe distance from greens and tee boxes.